Privacy Policy
Last updated: November 1, 2026
Overview
This Privacy Policy (the "Policy") explains who we are, what information we collect about the people who use our website and app, how we use and share it, and how you can exercise your privacy choices. If you have any questions or concerns, contact us at michelle@trysocialradar.com.
About Us
Soche Software LLC ("Soche Software", "we", "our", or "us") makes Social Radar: an app for iPhone and Mac, and the website trysocialradar.com (together, the "Services"). Social Radar watches public posts on social media platforms such as Reddit, X and LinkedIn, uses artificial intelligence (AI) to find the ones that match the business you describe, and alerts you to them. It can also suggest how to set up your search, propose improvements to your business description, and send you reports about what it found.
About this Policy
This Policy applies when you visit our website, use our app, take one of our surveys or quizzes, receive or reply to our emails, or otherwise contact us. "You" means anyone whose information we collect under this Policy, whether a customer, a visitor to our website, or someone who contacts us.
By using the Services, you agree to this Policy, so please read it carefully. We may update it from time to time; when we do, we'll change the "Last updated" date above, and the change takes effect when it's published. If we make a significant change to how we use or share your information, we'll make a reasonable effort to tell you, for example in the app or by email. If you keep using the Services after an update, that means you accept the updated Policy.
What information do we collect?
Some features need information from you; you can choose not to provide it, but those features may not work without it. We also collect some information automatically as you use the Services.
Social Radar is built on AI, and some of that processing is done by third-party AI providers (see "Who do we share your information with?" below). Please don't put sensitive personal information, such as health or financial details, into your business description or other text fields.
| Category | What it includes | How we collect it |
|---|---|---|
| Account Data | Your first name, email address and password. Passwords are stored in hashed form; we can't see them. | When you create an account or sign in |
| Business Data | Your business name and description, and the subreddits, keywords and search phrases you choose. | When you set up or edit your search in the app |
| Feed and Feedback Data | The posts we match for you, which ones you open, save, or mark as useful or not useful, and your answers to our quizzes and surveys. | When you use the app or take a quiz |
| Subscription Data | Which plan you're on and its status (for example, in a free trial, active, or expired). Payment is handled by Apple; we never receive your card details. | From Apple, when you subscribe, renew or cancel |
| Device and Notification Data | Your device type, operating system and app version, and a push notification token so we can send you alerts. | When you use the app and allow notifications |
| Usage Data and Session Recordings | How you use the app and website, such as screens viewed and buttons tapped, and recordings of app sessions that help us find and fix problems. Text you type is hidden in these recordings; other content on the screen, such as your feed, may appear. | Automatically, when you use the app or website |
| Advertising and Attribution Data | In the iPhone app: events such as installing the app, starting a free trial and subscribing, and device identifiers. If you tap Allow when the app asks to track you, this includes your device's advertising identifier. | Automatically, through an advertising platform's software in the iPhone app |
| Communications Data | Emails we send you, such as reports, and anything you tell us when you reply or contact us. | When we email you or you contact us |
Public posts. To find matches, we collect public posts and comments that other people have published on platforms such as Reddit, X and LinkedIn. This is public content from those platforms, not information about you as a user of Social Radar.
Why do we use your information?
| Purpose | Information used |
|---|---|
| Creating and running your account | Account Data, Subscription Data |
| Finding, scoring and showing you matching posts, and notifying you about them | Business Data, Feed and Feedback Data, Device and Notification Data |
| Suggesting your setup, proposing changes to your business description, and writing reports | Business Data, Feed and Feedback Data |
| Sending you reports and other service emails | Account Data, Business Data, Communications Data |
| Improving the Services and fixing problems | Usage Data and Session Recordings, Device and Notification Data, Feed and Feedback Data |
| Measuring how well our own ads work | Advertising and Attribution Data, Subscription Data |
| Supporting you when you contact us | Account Data, Communications Data |
We may also use any of this information to keep the Services safe and working, comply with the law, enforce our terms, and protect our rights and those of our users. We may remove details that identify you from information and use the result for any purpose.
We don't sell your information, and Social Radar doesn't show you ads. We do advertise Social Radar on other platforms, and we use the advertising measurement described below to see how those ads perform.
Who do we share your information with?
We share your information only as needed to run the Services:
- With service providers that work on our behalf, such as hosting, database and storage providers, analytics and session recording tools, email delivery, and the tools that show subscription offers in the app;
- With third-party AI model providers. To score posts against your business, suggest your setup, propose changes to your description and write your reports, we send these providers your Business Data, the public posts being considered for you, and, if you take a quiz, your answers. We use their business services, under which they don't use this information to train their models;
- With providers that fetch public posts from social media platforms for us; they receive the search phrases you set up for those platforms;
- With the advertising platforms we use. The iPhone app includes an advertising platform's measurement software, which sends that platform the events and device identifiers described above, including your advertising identifier if you allow tracking, so that we can measure our ads on that platform. It handles this information under its own privacy policy;
- With Apple, which processes payments and subscriptions and delivers push notifications;
- With professional advisers, such as lawyers and accountants, where needed;
- With a buyer or successor if our business is sold, merged or reorganized;
- Where required or permitted by law, with authorities, courts and similar parties, or to protect the safety and security of our users and the Services.
These providers may use your information only to provide their services to us.
How long do we keep your information?
We keep your information for as long as reasonably needed for the purposes in this Policy. Your account, business setup and feed are kept while your account is open. When you delete your account, we delete your account, business setup, feed and subscription record. Some information, such as quiz answers and usage analytics, may be kept after your account is deleted, but it's no longer linked to you; and we keep information longer where the law requires it.
Your choices
- Delete your account at any time in the app, under About, or by emailing us.
- Say no to tracking. Tap "Ask App Not to Track" when the app asks, or change your choice at any time in your iPhone's Settings under Privacy & Security, then Tracking. Social Radar works the same either way.
- Turn off notifications in the app or in your device's settings.
- Stop report emails by replying to one and telling us.
- Ask for a copy of your information, or for a correction, by emailing us.
Your device's advertising identifiers are controlled by you and can be reset in your device's settings.
Cookies
Our website uses cookies and similar technologies to understand how visitors use it. You can block or delete cookies in your browser's settings, though some parts of the website may not work as well without them.
Security
We take reasonable measures to protect your information, including encrypted connections. No method of transmission or storage is completely secure, so we can't guarantee absolute security.
Children
The Services are meant for businesses and aren't intended for anyone under 13. We don't knowingly collect information from children under 13. If you believe a child has given us information, contact us and we'll delete it.
Links to other websites
The Services link to posts on other platforms and to other websites. Their own privacy policies apply there, not this one.
Contact Us
If you have any questions about this Policy, contact Soche Software LLC at michelle@trysocialradar.com.